"I had a home invasion while at work. When I got home, the first thing I did was contact the police. The second was to start calling door and window protection companies in the Yellow Pages. Your company was the only one who answered the phone at 7 p.m! Your salesman, James, came out within the hour and made recommendations to secure my home. My alarm system was useless. By 9:00 p.m., your foreman arrived with the four new doors I selected from your "Rapid Response" inventory. Even though it took him until 1:30 a.m. to complete the installation, I was extremely satisfied with his work. And, as promised, the custom-made window guards with the E-Z Out System were installed the next evening. Being a single parent, I appreciated not losing any work time because of your timely and professional service. You should be very proud. When you advertise "Rapid Response," you mean it!"